Tuesday, 27 September 2016

How to take advantage of Facebook Video’s creative opportunities

We are living in a video-first world, where moving images are at the heart of all apps and services.

Facebook recorded an increase of 800% in video consumption from 2015 to 2016, jumping from 1 billion views to 8 billion views in just a year.

During Social Media Week, Ian Crocombe, Regional Head of Facebook’s Creative Shop presented all the opportunities that video content may offer, both for publishers and advertisers on Facebook.

Moving from TV to social media

screen-shot-2016-09-13-at-10-24-46

Video ads on Facebook are different from the ones we knew on TV, and they also lead to a different behaviour from the audience.

Moreover, users have a shorter attention span when using their mobile devices, which also requires a different perspective when creating a video.

This creates the need for brands to adjust their content when they have to transfer their message from TV and traditional marketing to social media and Facebook in particular.

Adjusting content for Facebook videos

Facebook’s Creative Shop aims to help brands understand what makes an effective Facebook video and how they can make their message heard to an increased audience.

They are responsible for “feed proofing”, which means the process of taking the brands’ ideas and making them work on mobile.

It focuses on four main areas, all aiming to improve the success of the video – Capture, Design, Frame and Play…

screen-shot-2016-09-13-at-10-21-00

1. Capture attention quickly

Facebook suggests you place the brand and the product at the centre of the video, keeping the message simple and clear from the very first seconds.

This informs the audience what the video is about, and if it’s creative enough to grab their attention quickly, it makes them watch more of it.

screen-shot-2016-09-13-at-11-41-51

2. Design for sound off

According to Facebook, 80% of videos are currently played without sound, which means that you cannot ignore this when creating a new branded video.

Instead of making customers turn the sound on, how about delivering your message through text?

Subtitles are better than nothing, but text overlays offer the best way to increase comprehension without a sound.

screen-shot-2016-09-13-at-10-23-53

3. Frame your visual story

Cut extra footage from existing ads to reinforce the key message. Crop the video in square, pick the right frames and experiment with the best format that could be more appealing on Facebook.

screen-shot-2016-09-13-at-10-24-32

4. Play more

Ian Crocombe’s main tip is to “be really playful” with Facebook videos. Don’t stop experimenting with new content, take a creative idea and play with it.

For example, how about starting your video with a question to spark curiosity?

screen-shot-2016-09-13-at-10-24-19

Feed proofing is good, but it’s quite defensive. There’s also the need for a new creative approach when starting with mobile-first content.

It’s time to work with new story arcs…

New creative approach 

A new creative approach needs its own tips to make sure that the audience is interested in the video content. Here’s what Facebook suggests for an increased engagement.

screen-shot-2016-09-13-at-11-50-33

1. Heartbeat frequency = attention

There’s no need to have a theatrical narrative, following the traditional sequence of beginning, middle, end.

It may be more effective to deliver loops of the story every few seconds to keep your audience interested. A new vignette may start after a few seconds, creating multiple stories with a consistent message.

The duration of the content is not important, as long as you’re able to keep the audience interested.

screen-shot-2016-09-13-at-11-45-16

2. Zigs & Zags = hook

It has been observed that 65% people who watch 0.03 secs of Facebook videos can watch up to 0.10 secs and 45% who watch 0.10 secs can watch up to 0.30secs.

Zigs and zags try to move people across by hooking them at the beginning while getting the product visible. Once the hook occurs in the introduction, users can watch more of the video, with short and repeated stories contributing to the promotion of a brand’s message.

screen-shot-2016-09-13-at-11-48-14

3. Start with the end 

This tip is focused on “super logical people” with Facebook suggesting we start a video with the product shown in a visually appealing way, then end with the product’s benefits.

This can be a clever way to capture the audience’s attention by offering the emotional reward and the solution to the problem from the very first seconds while proceeding to the actual description of the problem through the rest of the video.

screen-shot-2016-09-13-at-11-49-40

Takeaway

Ian Crocombe sums up his presentation by reminding us that “video on mobile is different”, and as we are heading into a more visually-focused world, it’s time to experiment with more creative approaches.

screen-shot-2016-09-13-at-12-00-48

This is an edited version of an article originally published in on our sister website ClickZ: New creative opportunites on Facebook for a video first world



from https://searchenginewatch.com/2016/09/27/how-to-take-advantage-of-facebook-videos-creative-opportunities/

source http://kateninablog.tumblr.com/post/151036499054

More online product searches start on Amazon than Google

Search traffic is of course vital for online retailers, but a new survey finds that more people use Amazon as the first port of call when looking for products.

The second annual State of Amazon study by BloomReach found that 55% of consumers start their online product searches on Amazon, compared to 28% who opt for a search engine.

The survey of 2,000 US consumers found that Amazon’s share of the action was up 11% year on year, and the figures down for search engines and other retailers.

product-search-destinations-2015-2016

The retailer’s reputation for price-competitiveness, (as well as the fact that it sells just about everything) means it’s the go-to destination for comparison shopping.

  • 90% of consumers will check Amazon even if they’ve found their product elsewhere. 78% of these shoppers do this ‘often’ or ‘always’.
  • It works both ways though, with 70% checking products they’ve found on Amazon on other ecommerce sites.  

Mobile shopping habits

The study also looked at shopping habits on mobile devices. Amazon still dominates here, but less so than overall.

  • 50% of mobile shoppers try Amazon first, compared to search engines on 34% and other retailers on 16%.
  • 76% of consumers shop on their smartphone, with 90% saying that they’ve made a purchase on a smartphone.
  • Almost 50% shop on a smartphone weekly. 
  • 92% say smartphone shopping can influence a purchase decision, while 52% say smartphone shopping often or always supports a purchase.
  • 88% will use a smartphone to assist shopping in stores.
  • 78% have a retailer mobile app, and 82% of those have a retailer app that isn’t Amazon’s.

These figures will of course be a major concern for competitors, as the risk is that many product searches begin and end on Amazon before they even have a chance to appeal to shoppers.

Jason Seeba, BloomReach head of marketing, says search still has a major part to play:

“While online retailers increasingly feel the pinch, search engines still play an integral part of commerce strategy. This study highlights that just because consumers start on Amazon, that doesn’t mean they ultimately buy from Amazon. Instead, they’re often comparing and researching products on search engines and other retailers.”



from https://searchenginewatch.com/2016/09/27/more-online-product-searches-start-on-amazon-than-google/

source http://kateninablog.tumblr.com/post/151036498489

How PPC brand protection can increase clicks by 34%

Brand protection is changing. Are you keeping up?

If you have a brand worth protecting, competitors are already bidding on your brand name. Some bid directly on your name, while others will bid on obvious brand-plus derivatives, such as when GEICO bids on phrases like “Progressive insurance” (and vice versa).

As you can see for the keyword “geico insurance,” AIS, FreeQuotes365 and Mercury Insurance are aggressively buying that keyword, too.

geico-search

If you have a trademark or brand name that drives search volume, it will be one of your more profitable campaigns. Unfortunately, it is one of the important PPC campaigns for your affiliates, resellers and competitors too.

Larry Kim, CTO of WordStream, discussed this topic in his article on how companies often make deals with each other to avoid bidding on each other’s terms. The article shows how a focus on protecting branded campaigns leads to less competition and lower costs.

I’m going to show you a process (with a case study) of how to protect your brand keywords, cut costs, and drive 34% more clicks.

While it’s a simple process to understand, it requires considerable skill to actually catch advertisers bidding on your brand, prove that it’s happening, and then deal with the brand bidders appropriately.

Your response to competitive brand bidding can take several forms, from fighting back with your own brand bidding, to getting the engines to remove the ad (if it breaks their rules), to legal action. More to come on these responses.

The goal of these actions is clear: prevent competing advertisers from bidding on your keywords and/or limit the number of affiliates and resellers who can buy these keywords. With fewer competitors, you’ll quickly see more clicks, lower CPCs, and lower overall campaign costs.

Let’s dive in to the brand protection process.

Identify brand keyword bidding violators using Google Auction Insights

Auction Insights is a great place to start evaluating your brand keywords and campaigns. For example, I can see who is buying these keywords, how often, and if they are showing up above me.

brand-keyword-bidding

If I find a violator, I can contact them directly or show Google my trademark number and ask them to remove this advertiser.

Remember that Google allows other advertisers to bid on your trademarks and use it in their ad’s Display URL. But, they cannot use it in ad copy.

Search keywords without being logged into a Google account

When you are logged into any google property, your search results will be customized to your search history and behavior. It is best practice to evaluate these keywords anonymously, so don’t forget to logout before you check.

In the example below, you can see the manufacturer telling the consumers to buy the original product direct from the manufacturer.

ppc-google-ads

The ad copy (“Buy the Original Product – From the Actual Manufacturer”) is a very smart approach to differentiate themselves from other people claiming to make this product.

Who has time to constantly monitor brand keywords?

Even if you are logged out and searching from different geo-locations, you will never catch all the violators by hand. I recommend using a 3rd-party tool that will automatically report these violators to the search engines.

There are several companies offering tools that help you monitor trademark and brands in PPC, as you can see when you search Google.

protect-your-brand-ppc

By adding your trademark, brand and product keywords into these tools, you get the ad intelligence you need to take appropriate action.

Importantly, you receive a screen shot of the search result, along with the location, time and date of the search. This provides the necessary evidence to contact the violators to take down these ads, or to contact the engines themselves.

Yes, the engines have their own process for receiving violations from brand holders, and taking action. Some of these third-party tools also allow you to submit the violations, with all the proof, directly to the right contact at each engine. This has become the most popular way to deal with violations.

If successful in removing ads, your clicks and profitability will increase

It’s basic PPC economics 101 that with less competition, more people will click on your ads, or at least on your authorized reseller’s ads.

A recent case study showed how a brand holder received a 34% lift in clicks after removing violators from their branded campaigns. Yes please, may I have some more of that!

Case Study: Benefits of PPC brand protection

As promised, here is a detailed case study of how this strategy boosted overall campaign performance for Avery Office Supplies. After removing unwanted competitors from their brand terms, this office supply company quickly realized these gains:

  • Brand CPCs decreased by 64%
  • Clicks increased 34%
  • Total campaign costs dropped by 51%

Can you image getting these results just from eliminating brand bidders?

How to evaluate the issues and laws in your industry

Lori Weiman, CEO of The Search Monitor, has written several articles educating the search marketing industry on the brand bidding problem and outlining the legal implications. Her company has a competitive intelligence and brand compliance tool that monitors ads and helps catch brand-bidding violators.

Their data shows the extent of the problem, that 55% of affiliates are brand bidding and 29% are URL hijackers.

search-monitor

DEFINITIONS:

Brand bidding occurs when an advertiser bids on a brand keyword, or uses your brand in ad copy. Competitors and Affiliates will use your brand plus keywords which include several long tail keywords you might not be monitoring. Some advertisers allow their affiliates to brand bid on their behalf.

URL hijacking occurs when an unauthorized advertiser uses your URL as the Display URL of the ad (and sometimes changes the ad copy too!), and then directs search traffic through links that you did not approve.

Note that URL Hijackers are also guilty of brand bidding, so they are counted in both the Bidders and Hijackers categories.

Enforcement options

What are your legal responses if you detect unwelcome competition or violators? To enforce compliance against competitors and affiliates, Weiman reports that you have three main options: 1) Search engine complaints; 2) Pacts or agreements; and 3) Lawsuits.

Search engine complaints 

Filing a complaint with Google or Bing is the recommended option because it’s cheap (free to file) and easy, especially if you use an ad monitoring platform to automatically detect and file the complaints on your behalf. Before you get super-excited, however, there are some limitations:

  1. Protected items: Only registered trademarks are protected.
  2. Allowed items: Generally, each engine deals with trademark infringement as follows:
    • Brand bidding:Anyone can bid on your name.
    • Ad copy use: Not allowed(with a few exceptions). Fair use rules allow resellers, affiliates, reviewers and news outlets to use your name in ad copy.
    • Destination URL use:Competitors can use your name as a sub-domain or sub-page. While the engines allow this, it does not mean that the law allows it. The more confusingly similar a URL is to the brand holder’s, the stronger the brand holder’s case becomes from a legal standpoint.

Pacts and agreements

Another method to enforce protection is with agreements. Agreements give you stronger and more reliable legal recourse than just complaining to the engines.

  1. Competitive pacts:Some industries have gotten together, and competitors have formed written pacts where they have specifically agreed not to brand bid. These written agreements list in detail the allowed and prohibited activity, as well as enforcement proceedings should they be violated, which typically come with a financial price tag.
  2. Affiliate agreements:If you have affiliates or partners, your affiliate agreement should detail the allowed and disallowed brand bidding activity, along with notice rules and financial ramifications for any violations. The swiftness and harshness of your action should match the conduct, which includes:
    • Direct linkers.This harmful advertising practice should be dealt with swiftly, since someone is hijacking your brand outright. Actions should include financial withholding and termination of the relationship.
    • Unauthorized affiliates.Affiliates who brand bid without authorization are mucking up your strategies. Actions should include notice with cure periods, financial ramifications and eventual termination if the behavior is repetitive and material.
    • Authorized affiliates.Super-affiliates should be handled more gently, with kinder notices that build upon themselves and provide cure periods. Financial repercussions and termination should only be used as last resorts.
  3. Reseller agreements:If you are a manufacturer, you likely have strict rules regarding sensationalized copy, minimum advertised price (MAP) compliance and brand bidding. Your agreements should detail these rules and the ramifications for not following them.

Lawsuits

A lawsuit based on trademark infringement should be your last resort. Trademark lawsuits are expensive and challenging to win (as noted earlier). The caveat is if you have a pact or agreement that prohibits brand bidding, and you have proof of the advertising activity through date/time stamped screen shots, then you have a stronger chance for victory.

Final thoughts on brand protection

Your branded campaigns are typically your most profitable PPC campaigns and unfortunately your competitors and unscrupulous affiliates know this. They have a strong financial incentive to use them to steal your high-converting clicks and build their own brand.

If you’re not vigilant to their actions, aggressively protecting this valuable asset with the process and tools I’ve discussed above, you’re basically giving them the green light to continue. Don’t make it this easy for them.

If you’re already protecting your brand in paid search, please share your strategy, tools, or examples of how brand protection has helped drive PPC profits for you.

Jamie Smith is the CEO of Campaign Watch and a contributor to SEW. You can connect with Jamie on LinkedIn or Twitter.



from https://searchenginewatch.com/2016/09/27/how-ppc-brand-protection-can-increase-clicks-by-34/

source http://kateninablog.tumblr.com/post/151036497964

How to become the intelligence thought leader for your organisation

For executives, keeping up to date with trends and events in your industry is crucial in order to ensure that your business and its strategy remains relevant.

It can be a major challenge however, with constraints on time and so many sources of information to choose from. It’s easy to see why many senior executives simply don’t have the time to perform the detailed research tasks necessary to make sense of all this information.

It’s important to overcome this challenge though, as things can move so quickly and being on top of trends is key for executives.

It’s also very important to ensure that the whole company is also up to date. For this, executives need to become the thought-leaders within their own organisations, disseminating ideas and providing inspiration for ideas to develop.

Simply distributing updates isn’t enough though, effective thought-leadership is also about engaging people, adding value, and encouraging people to take new perspectives.

It’s also important to consider the best channels to distribute information to achieve the greatest effect and to encourage people to share and discuss.

Nick Gregg, CEO of EditorEye, on the best approaches:

“Two approaches work in organisations, email and collaboration. Email is still the most effective channel to reach your audience, using mobile-friendly curated briefings but keeping this to just a few key stories, and being careful to avoid overload.

“Collaboration is also key. At its simplest this means making it easy to share articles or alternatively central applications or apps for posting and commenting on content. Either way, getting to the right insights is vital.”

Ensuring that the right processes are in place within an organisation matters here. Emails are useful but can also be easily overlooked in busy inboxes. This is why it’s important to ensure that the collaboration happens, and that ideas sent through in emails are digested and discussed.

This is another important role that the thought leader has to play. It’s not just about disseminating ideas but also about ensuring that real debate takes place around these themes and that, ultimately, information is translated into ideas and actions.



from https://searchenginewatch.com/2016/09/27/how-to-become-the-intelligence-thought-leader-for-your-organisation/

source http://kateninablog.tumblr.com/post/151036497534

Thought leadership as a strategy for innovation and growth

The fast pace of business in the digital age means that businesses (and business models) are shifting more rapidly than ever.

New technologies and innovations can quickly sweep away well established and seeking solid business models within just a few years. There are plenty of such examples from the digital age, Blockbusters and Kodak to name just two.

In the latter case, Kodak failed to adapt to the growth of digital photography and the concurrent decline of photographic film, and a company which had traded for more than 100 years was forced to file for bankruptcy.

Blockbuster, which had itself been a disruptive company which saw the growth in home video and build a very successful business around this from the 1980s, failed to see the decline of video and DVD and the potential for online video.

It failed to adapt to the change and has fallen by the wayside while players like Netflix (which it famously passed up the chance to buy) dominate the same space today.

blockbuster

To underline the pace of disruption in this digital age, consider this fact: just 12% of the Forbes 500 from 1955 still existed in 2015.

So how can businesses remain relevant to their customers in these circumstances? The answer is to do what Blockbuster and others failed to do, and to adapt and innovate to survive.

The impetus, and thought leadership behind this needs to come from executives. They should lead from the front, and encourage their teams to think progressively and kick start innovative thinking within the business.

This isn’t thought leadership as it’s often understood: a kind of self-promotion practised in guest articles and conferences, but rather actually inspiring people within a business with innovative ideas and practical steps to turn these ideas into reality.

According to Editor Eye CEO Nick Gregg:

Thought leadership is a powerful way to inspire people both inside and outside of your company. Telling a credible story around a macro shift in your industry using real-life disruptive examples or insights builds authority and a consistent view across your team – driving innovative thinking and alignment on how the team needs to adapt to meet future client needs.

The challenge for executives, the Heads of Digital, Marketing Directors, Directors of Strategy and so on is to remain up to date with trends and developments in fast-moving industries when they already have so many demands on their time, stretched budgets and different priorities.

This has to be overcome for businesses and their executive teams though, as the ability to remain on top of events and how innovation and technological changes have the potential to affect their markets and clients is increasingly important.

The next stage is how executives can become the thought leaders within their organisations and find and disseminate key information to help them and their stay of top on events.



from https://searchenginewatch.com/2016/09/27/thought-leadership-as-a-strategy-for-innovation-and-growth/

source http://kateninablog.tumblr.com/post/151036496994

A Process You Can Follow to Become an Influencer in Your Industry

The term influencer is being tossed around a lot these days.

I would even classify it as one of the top 10 buzzwords of 2016.

Influencer marketing is quickly becoming one of the hottest and most effective strategies in existence.

In fact, “59 percent of marketers use influencer engagement campaigns for product launches and content creation.”

This technique gets results because businesses make $6.50 for every dollar invested in influencer marketing, according to a poll of marketing professionals conducted by Tomoson.

But what about when YOU’RE the influencer? You’re the one calling the shots.

Becoming an influencer in your industry can have immense benefits.

You can use your experience and credibility to sway the opinion of others, build trust, develop your brand, and so on.

But how exactly does one become an influencer?

While there’s no magic recipe and a lot of variables involved, I’ve found there is a distinct process you can follow.

It definitely takes time to achieve this status, but following the right steps should eventually elevate you to influencer status.

What is an Influencer?

First things first. What do I mean when I say influencer?

Influencer Analysis is dead on with their definition:

“An influencer is an individual who has above-average impact on a specific niche process. Influencers are normal people, who are often connected to key roles of media outlets, consumers groups, industry associations or community tribes.”

In other words, people recognize that you’re an expert (or at least highly knowledgeable) in your industry and that you’ve got a sizable following.

This might include a loyal legion of blog subscribers, social media followers, etc.

Keep in mind you don’t need to do it on the macro scale to be an influencer. You don’t have to be Taylor Swift or Jay Z.

In fact, there are countless micro-influencers who may not be recognized on the large scale but hold a lot of sway nonetheless.

Some people who come to mind include Pat Flynn of Smart Passive Income and Tim Ferriss.

At the core of it all, influencers have authority, and their word is as good as gold.

People recognize the value they bring to the table and are genuinely interested in what they have to say.

I’ve found that the process of becoming an influencer has five key steps.

Step 1 – Focus on a niche

The first and most important step to becoming an influencer is to focus on what you’re passionate about.

You can’t be everything to everyone. To gain traction and be recognized as an authority figure, people need to link your name to a particular niche.

Take Darren Rowse of ProBlogger, for example.

He’s a blogger, podcaster, speaker, and author who specializes in one specific area: blogging.

His name is synonymous with blogging, and his website is one of the top resources for learning about blogging and how to become a better blogger.

Notice that he doesn’t talk about fashion, ice skating, or cooking. His core focus is on blogging. That’s it.

image02

While you don’t have to completely pigeonhole yourself, it’s important that you pick a particular niche and focus wholeheartedly on it.

You need to eat, sleep, and breathe your niche. This allows you to establish authority in a particular area.

Ideally, in time, people will recognize your expertise and take notice.

They’ll want to follow you on whatever outlets you use (e.g., a blog, Twitter, and/or industry publications) and be interested in what you have to say.

Step 2 – Share your knowledge

To make a name for yourself and establish a presence, you need to create plenty of industry-centric content.

This is vital because it’s a surefire way to prove that you know your stuff and demonstrate the value you bring.

Fortunately, this has never been easier to do than today.

With a ton of media outlets available, there’s no shortage of mediums to choose from.

A good old-fashioned blog is one of the best places to get started, and it provides you with a platform to develop your unique voice.

In fact, “86 percent of influencers also operate at least one blog.” And I feel that launching my own personal blog has been a contributing factor to getting to where I’m at today.

You’ll definitely want to be active on social media as well.

Ideally, you’ll create and maintain profiles on at least three different networks because this increases your reach and gives you the opportunity to establish a strong brand identity.

It’s also great because you can connect with other like-minded people in your industry.

Notice that Darren Rowse has a solid presence on multiple social networks:

image06

However, a blog and social media are just the tip of the iceberg.

There are countless other mediums you can use to demonstrate your knowledge and boost your “street cred.”

Some options include:

  • Podcasting
  • Creating webinars
  • Creating videos
  • Slideshows
  • Whitepapers
  • Infographics

I’m also a huge proponent of writing a book.

There’s something about authorship that can really skyrocket your credibility and make people take notice.

An e-book is nice, but a legitimate printed book is even better.

Just think about it.

If someone lands on your website and sees that you’ve published a book, they’ll probably take you a lot more seriously than they would have otherwise.

Your perceived value can quickly go through the roof this way.

image00

Legitness!

Finally, there’s guest-blogging.

While this strategy got some heat for awhile because of its association with potential Google penalties, it’s still incredibly effective, especially for establishing yourself as an influencer.

I attribute a lot of my success to the fact that I made it a point to be featured on publications such as Forbes, Entrepreneur, and Inc.

Guest-blogging is awesome because it kills two birds with one stone. Or six birds. Or more.

image01

First, you can reach a huge audience basically overnight.

Say the blog or publication you post on has 100,000 readers. You can get your content in front of a large-scale audience and tangibly demonstrate the industry knowledge and expertise you bring to the table.

Second, you can increase your perceived value dramatically. Being associated with other leaders and influencers in your industry elevates your brand equity significantly.

This way, you can piggyback on their success and use it to establish yourself as a viable influencer.

If you’re looking for some guidance on the guest-blogging process, I recommend checking out this post from Kissmetrics. It has some super helpful tips.

The bottom line here is that you’ll need to put forth plenty of effort, creating a lot of quality content and distributing it across a variety of mediums.

This is key for getting your name out there and getting the ball rolling.

Step 3 – Have an opinion

What’s one thing that all influencers have in common?

They have their own take on things. They have a voice. They have an opinion.

This is what makes them distinguishable from the masses and what gives them their swagger.

What they aren’t is vanilla or lukewarm on topics.

With 1,400 blog posts, 2,460,000 pieces of Facebook content, and 277,000 tweets posted each minute, there’s an immense amount of noise on the Internet.

In order to rise above it, you need to be an independent thinker.

Quite frankly, I think it’s better to be occasionally offensive or to go against the grain than to be 100% agreeable all the time.

Not that you should go out of your way to stir the pot, but it’s okay for your thoughts to deviate from the norm.

People are attracted to those who can think for themselves and have their own views on things.

Whatever industry you’re in, hold true to your values, and be sure to have your own opinion.

This is essential for eventually becoming an influencer.

Step 4 – Network, network, network

Once you’ve established yourself to some extent, you need to make an effort to connect with others.

I’ve found that one of the best ways to create leverage is to network with other influencers.

Or as Marketing Land puts it,

“To establish yourself as an influencer, you need to interact with influencers.”

But when you’re an up-and-comer and still working to establish yourself, you’re usually the one who will need to put in the legwork.

Seldom will the heavy hitters reach out to you (at least at first). That’s why you’ll need to be the one to reach out.

There are two main ways to do this.

One is to connect digitally, and the other is to connect in person.

The first option is usually done via interacting with prominent people on social media and commenting on their blog posts and other content they post.

The goal here is to start a conversation and gradually build rapport. This takes time and can’t be done overnight, so you need to be persistent about it.

For example, you might get in the habit of providing insightful comments at the end of an influencer’s blog posts that further the conversation.

After three or four times, it’s likely they’ll take notice of you, and this can open doors for the future.

But how do you know with whom to interact?

If you need some help deciding whom to target, I recommend using Buzzsumo.

The site has a section devoted to tracking down top influencers.

image03

Just click on “Influencers,” and type in the topic you’re interested in.

I’ll use “content marketing” as an example.

After entering this as a search term, I got a list of content that received a ridiculously high number of shares. Also listed are the people who wrote these pieces.

image05

This can be an effective way to find the people you should try to connect with.

The second option is to network in person.

Some ways to do this include:

  • attending industry tradeshows,
  • going to conferences/industry events, and
  • landing public speaking engagements.

Public speaking in particular can be a potent way to make connections because all eyes are on you, and you never know who could be in attendance—it could be a huge influencer who holds a lot of sway.

Step 5 – Engage your audience

Last but not least, you need to keep the conversation going.

Seldom do people want to follow someone who tries to be all high and mighty and acts as if they’re too good to interact with their followers.

They want to follow someone who’s real, accessible, and approachable.

That’s why you need to put in the effort to religiously respond to blog comments, reply to messages on social media, thank people for reading your content, etc.

Here’s an example of me responding to a comment on my blog:

image04

I would also recommend occasionally sharing outstanding content that members of your audience post on social media or commenting on their blogs as well.

That, right there, can be huge for boosting your brand equity and for forming super tight relationships.

The trick is to capitalize on the momentum you generate and to keep the ball rolling.

Conclusion

I’ll be honest. Becoming an influencer isn’t something that’s going to happen overnight.

It takes a lot of hard work, consistent effort, and persistence. Even after you become an influencer, you need to keep your foot on the gas pedal to maintain your status.

Although it’s not easy, it’s definitely worthwhile.

The great thing about it is that building influence has a snowball effect. While you may only have a minimal amount of influence when first starting out, this grows and grows over time.

After awhile, your influence can become immense without you having to put a lot of extra effort into it.

In other words, the first stages are the most difficult and time-consuming.

But after you establish yourself, you simply need to maintain your status, and the world becomes your proverbial oyster.

What specific things do you hope to achieve by becoming an influencer in your industry?



from http://feedproxy.google.com/~r/Quicksprout/~3/3vU-ghvKPKA/

source http://kateninablog.tumblr.com/post/151010939869

Monday, 26 September 2016

Seven ways to future-proof your digital strategy

Nurcin Erdogan Loeffler, head of strategy and innovation, Vizeum China, outlines the seven ways businesses can future proof their digital strategies.

With more than two years in China and a background in strategy, Nurcin Erdogan Loeffler shared her thoughts on future proofing a business strategy with the audience at ClickZ Live Shanghai.

While the future for many of us is seen as something unpredictable and scary, the definition on Wikipedia is quite simple: “The Future” is the time after the present.

But what does that actually mean?

“When we look at the reality, especially in our industry, the future is now. We are already used to seeing science fiction as science fact,” says Erdogan Loeffler.

To understand the three stages of time, Erdogan Loeffler quoted from Steve Case’s book: The Third Wave: An Entrepreneur’s Vision of the Future.

The first wave: The first wave is the past. This was a period of infrastructure building to bring the technology to the people. Think Microsoft and Cisco.

The second wave: The second wave is the present. This is about the software. “It’s about all those smart kids in their parents garages with a good idea that changed the world. It was about being agile, disruptive and empowering,” says Erdogan Loeffler.

The third wave: The third wave is the future which is already here. This will not be disruptive but constructive, says Erdogan Loeffler. “It will be different in terms of changing the world in terms of partnering up and growing further with existing partners.”

The futurist Gerd Leonhard, sums up how “change” itself will be disrupted in the future in this short video.

Digital transformation: are you ready for exponential change? Futurist Gerd Leonhard, TFAStudios

Here are Erdogan Loeffler’s seven tips for future proofing your business strategy.

1. Don’t have a digital strategy

It is very important at this moment in time where we are speaking about where we are in the future, that having a digital strategy doesn’t make sense, says Erdogan Loeffler.

Having a business strategy that is built for the digital world on the other hand, is the future.

At the World Economic Forum in 2015, Eric Schmidt, executive chairman of Google (now Alphabet), caused a stir when he said the Internet would disappear.

“What he really meant is the Internet will become like air. The Internet will become everywhere. Today, when we talk about digital, we see it as medium, as a part of our marketing mix. But tomorrow, CEOs will become the head of digital… or vice versa,” says Erdogan Loeffler.

Once we start to accept that digital will be everywhere we will start to understand why it is not relevant to have a digital strategy.

“Having a digital strategy will be as absurd as having an electricity-enabled fridge. The Internet of things is almost over. The Internet of everywhere will become a reality very soon,” she adds.

2. People and their needs FIRST

Another of Erdogan Loeffler’s favorite writers is James Harris and his book, Think More Analogue, Be More Digital. In it, Harris underlines five global human needs that drive all digital behavior.

These are:

  • Distraction
  • Learning
  • Recognition
  • Relationships
  • Progression

To confirm whether China fits into this global stereotype, Vizeum looked at annual Chinese consumer research involving the surveying of 70,000 people across the country. And the China results are not so dissimilar to global digital behavior.

The top three reasons for spending time online for Chinese consumers are:

  • They want to be kept updated with trends (64.4%)
  • It’s a good source of learning (61%)
  • It puts me in a good mood (60%)

nurcin-erdogan-loeffler_chinese-consumer-digital-habbits_540

*Source: Vizeum / CCS 2015

The big difference however is that the sophisticated Chinese consumer has one key motivation – to stand out.

  • Almost 50% of Chinese adults what to stand out as an individual.
  • Almost 50% like to buy products that stand out as being different.
  • 80% of millennials believe that to be successful it is worth expressing my true opinion in front of others.

nurcin-erdogan-loeffler_standing-out_540

“What is important for future proofing your business strategy, is that behind every device is a human. They don’t really remember what you are saying or what you are doing. They only remember how you make them feel. So emotional connections will always mean a better return on investment,” says Erdogan Loeffler.

3. Turn data into actionable insights

Data is like a jungle – it’s dangerous and it’s so big you can get lost in it, says Erdogan Loeffler.

“And unless you know your route and which animal you want to hunt, you have to be very careful or data can hunt you.”

Data is only meaningful when it can really be used and leveraged as an actionable human insight, she says.

Here’s a case study of how Vizeum worked with Marina Bay Sands to close the loop within the digital network.

Marina Bay Sands / Vizeum APAC

4. Content is the king

In 1996, Bill Gates first used the slogan, “Content is King” and it’s a strategy still being used today – 20 years on.

Erdogan Loeffler says the global rule for creating content that works is content that:

  • Lets you love
  • Makes you cry
  • Stimulates some desire

nurcin-erdogan-loeffler_content-is-king_540

*Source: Vizeum

Here’s how SK-II’s emotional “left over women” campaign brought many viewers in China to tears.

Good content, inspired by good insight always works, she says.

5. Context is the queen

Every king needs a queen.

“It’s not enough to have great content – it needs to deliver the right message to the right person, in the right medium at the right place and the right time – and this is what we call context marketing,” says Erdogan Loeffler.

With the average attention span of a person now at about three seconds, advertisers have a small window to ‘catch’ the consumer. Therefore, it’s very important to have the right content mixed and married with the right context, she says.

Here’s how Vizeum worked with BBC Earth to launch in Asia, using behavioral and contextual data.

BBC Earth / Vizeum APAC

6. Watch your body language

A large part of human interaction is non-verbal – 60%. And it’s no different for brand marketing, says Erdogan Loeffler.

“As brands we are saying we are amazing but behind that are you lying? Through social media the consumer can really understand a brand’s body language.”

She cites KLM’s brilliant use of ‘body language’ through its digital customer service channels.

“KLM is openly talking. It creates a profile beyond the brand, being helpful, being reactive. Ask them a question and within one hour they will reply.”

(Read a case study on KLM’s use of WeChat for customer service in China here.)

7. Close the loop (or somebody else will close it for you)

In China, ecommerce, social commerce, m-commerce and brand commerce are well established.

Path to purchase used to be quite simple whereas now it’s quite complicated, says Erdogan Loeffler. Gone are the days of a direct route, today’s marketer never knows when the transaction will happen so it’s important that every interaction has the potential to close the loop.

nurcin-erdogan-loeffler_the-path-to-purchase-is-no-longer-linear_540

Concluding her presentation, Erdogan Loeffler left the audience with one final piece of advice.

“I believe all of theses points are very important but one key takeaway is to remember that people are not cookies or devices or audiences or consumers. People are people.”



from https://searchenginewatch.com/2016/09/26/seven-ways-to-future-proof-your-digital-strategy/

source http://kateninablog.tumblr.com/post/150978597644